Designing intuitive experiences, streamlined workflows, and smart virtual support that helps businesses grow.

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Web Design

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Product Design

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Virtual Assistance

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Web Design 〰️ Product Design 〰️ Virtual Assistance 〰️

Virtual Assistance

Free up your time and focus on what matters most. Beyond the Inbox offers flexible, reliable virtual support for busy professionals and business owners — without the overhead of a full-time hire.

From inbox and calendar management to admin, customer support, and project coordination, we keep your day running smoothly and efficiently. With experience across operations, communications, and design, we bring calm, proactive assistance tailored to your needs — so you can stay focused on the bigger picture.

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Product & Web Design

Design that balances clarity, creativity, and impact. I help businesses and startups craft intuitive digital experiences that not only look great but work seamlessly for their users.

From user research and journey mapping to wireframes, prototypes, and polished interfaces, I bring a thoughtful, human-centred approach to every project. With experience across product design and operations, I focus on building systems that are both beautiful and functional — helping teams deliver real value with confidence.

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What our clients say

  • I’ve known Jess for 18 months and had first-hand experience of working with Jess in her role as Operations and HR Coordinator at The Key Clinic. Jess has a calm and supportive approach, is quick to learn and confidently handled a variety of day-to-day HR queries and ensured processes were followed. She provided support to the COO, working to tight deadlines on a variety of operational projects ensuring processes were implemented effectively. Her eagerness to take on new challenges is evident in every project she undertakes. She has a diverse skill set and can-do approach which means she can contribute meaningfully to any team or project. Whether working with a team of developers to implement product enhancements or providing administrative support for the senior team, Jess consistently maintains the highest standards in her work. She has recently progressed to a product role which I have no doubt she will excel at. Jess is an absolute pleasure to work with and an asset to any business she works for.

    Pauline, HR Director

Services and Capabilities

I specialise in product design, web design, and virtual assistance, offering flexible support across design, digital strategy, and day-to-day operations. Each service is tailored to meet different needs — from creating intuitive, user-focused products to providing reliable administrative support that helps businesses run smoothly.

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Product & Web Design (UI/UX)

  • User Interface Design

  • User Experience Design

  • User Research

  • User Journeys / Flows

  • Wireframing

  • Prototyping

  • Usability Testing

  • Mobile Apps

  • Web Apps

  • Full Website Design

  • Landing Page Design

  • Information Architecture

  • Website Audits

Virtual Assistance

  • Admin & Executive Support
    Inbox and calendar management · Travel booking · Data entry · Research · General admin

  • Operations & Business Support
    Client onboarding · CRM and workspace setup · Process documentation · Project coordination · Event planning

  • Marketing
    Canva templates · Email newsletters and campaigns · Social Media Management · Branding

  • Personal Assistance
    Online shopping · Travel planning · Appointment scheduling · Reservations · Special events